What happens if interflora cant deliver

If you have got a query please contact Customer Care by email: hello interflora. Please direct press enquiries to Interflora Press Office via email to: press.

Florist delivered flowers All florist delivered gifts will arrive beautifully presented in Interflora wrap finished with pretty ribbon and presented in a stylish Interflora gift box.

Your personal message will be displayed on an attractive greeting card. Courier delivered flowers All courier delivered flowers will be beautifully presented in a stylish Interflora gift box. The impact of the flowers can be seen as soon as the box is opened.

All of our gifts will be delivered with your personal message displayed on an attractive greeting card. Absolutely - One of the most enjoyable ways to create a new bouquet is through our design to order service.

It allows us to produce truly bespoke arrangements that are specific to your requirements. Occasions, colours, styles, types of flowers and price are elements to consider when using this service to create your personal gift. You can speak in person to one of our expert advisors who will be happy to discuss your exact requirements.

Once you have placed your order, our expert florists will lovingly create and personally deliver your gift with the care and attention it deserves. You can add your own personal message with every gift you send by using the gift message field on the Delivery Information page Step 2 of the order process. Many of our flowers and gifts have the option of adding a little extra to your order. We have a range of fine chocolates, Champagnes, wines, bears and balloons that complement our hand-tied bouquets.

A glass vase can be included with your purchase too. This will ensure your recipient can display their flowers as soon as they are received. These items are available for deliveries to the UK, Channel Islands and Ireland except sympathy orders after you have selected your floral item.

Yes you can search for a local florist by using our Find a Florist service. Simply enter the post code of the area you are wish to deliver to or collect your flowers from and we can produce a list of all the florists in that local area! With a network of over we can deliver your gift nationwide. Alternatively you can also contact us to discuss your exact requirements. If you would like to change the details of an order you've recently placed, please contact Customer Care by email at hello interflora.

If you experience problems placing your order online, contact our team of expert advisors where we'll happily take your order over the phone. Contact us on or from outside of the UK. We are always looking for ways to improve customer experience online and therefore any feedback on why you have experienced difficulty would be greatly appreciated. Please send any feedback on difficulties with our web site to hello interflora.

Right click on your mouse OR go to Edit usually located at top left of the word document menu bar. Save the document and then send to hello interflora. If you have a valid interflora. You enter your voucher code in step 1 Your Shopping Basket page of the order process, in the space provided.

If valid, the discount will automatically be applied to your order and will be confirmed immediately in the 'Total' box. For further information regarding use of discount vouchers, please refer to the voucher code section within the Terms and Conditions. Yes - The recipient of your gift will receive the information written in the card message field on step 2 Delivery information page.

Therefore, if the card message does not include your name, the recipient will have no way of knowing who sent the flowers.

If your recipient requests information about who sent the order, this will not be divulged without your permission. Please note - all customer details provided for credit card verification purposes are covered by the Data Protection act; such details cannot be divulged without the prior sender's consent.

Please ensure that you check the calendar on the product page for the most up-to-date prices. We are pleased to accept any of the following methods of payment for purchases made online at Interflora. The last stage of the order process is step 5 Order confirmation page. If your order has been successful there will be a message at the top of the page saying 'Thank you - Order Placed'. This page will also give you another opportunity to check all the details of your order.

When ordering online we also ask that you provide an email address. Once you have placed your order an order confirmation will be sent via email to this account. This order confirmation will also contain a unique order number. If you need to contact us regarding your order it would be helpful to have this number to quote as it will help us find the details of your order easily.

All Orders made through our website receive an order conformation email which has the VAT details included. If you ordered through our team of expert advisors and you requested a receipt, the VAT number will be included within this document. To request a receipt please contact our expert advisors team by email: customer. If you have any questions, then please do not hesitate to contact us - click here to see how to get in touch. Yes, simply ontact our expert advisors by email: customer.

Yes - You can check all delivery dates available for a particular product by using the calendar featured on each product page. At the bottom of the calendar is the cost for each type of delivery. Yes - To place an order that you can personally collect from the florist please contact our advisors by email: customer. If you would like to collect an order that you have already placed, please contact our Customer Careby email: customer.

However, should you not be satisfied with the delivery or quality, please let us know within 5 days latest from the date of delivery by e-mail. All orders are handled and processed exclusively by members of the organization.

Needless to say, all information required to process your order will be treated confidentially and will not be passed on to third parties. Please contact our customer service for all your questions and suggestions.

We thank you for the trust you've placed in our on-line marketplace. If you have any questions about this privacy statement, the practices of this website, or your dealings with this website, you can contact us. Flowers are seasonal products, and some varieties will therefore not always be available at florists, including the Belflora on-line webshop.

We are unable to guarantee permanent availability of specific flowers at every florist shop worldwide, especially if orders are received at short notice.

A Belflora bouquet may thus look slightly different to that shown in the on-line shop. However, every bouquet is a work of art, freshly composed especially for you in one of our premium shops, and you may rest assured that every effort will be made to match the colour and shape of the bouquet shown in the on-line picture. Please take into account time zone differences and: We do not have any deliver time guarantee, unless for funeral and weddings.

We are unable to guarantee deliveries on Saturday afternoons, Sundays or public holidays. Camping grounds, military bases, ships, harbours and airports are not guaranteed delivery addresses. In the absence of the addressee, our florist member will attempt delivery and leave a calling card and try to reach the recipient later by phone. The florist making the delivery is authorized to leave the flowers with a reliable third-party e.

All of the products pictured across Interflora. Interflora Australia's florists located in these affected areas are able to continue delivering your floral and hamper orders. Due to the ongoing supply issues caused by the pandemic, Interflora is allowing its florists to substitute floral and sundry vases, etc items. If our customers have any concerns or questions, we invite you to contact our Australian Customer Support Centre on Favourites Call Us.

Toggle navigation. Home faqs. Interflora treat funeral orders with the highest of priority. In order to see the order processed as smoothly as possible please supply the following information in the Address Details or Special Instructions:.

For hospital and nursing home deliveries, Interflora recommends sending flowers and gifts that are already arranged in a container. Please note:. Please be aware that Interflora Australia cannot guarantee delivery on Public Holidays, as most florist shops are closed.

Please find a list of these Public Holidays below:. Delivery Policy when the recipient is not at home to accept your gift.

In situations where a recipient is not at home to accept your gift, our couriers will leave the item in a secure location if available at the delivery address.

We highly recommend ordering in advance of the preferred delivery date. Keeping in mind, weekend delivery is not available for these products. We deliver within Australia only, during business hours Monday to Friday.

We are unable to deliver on weekends or public holidays. We are unable to deliver to PO boxes. Please enter delivery details carefully. You must include ALL address details including full street number, street name and Business name if applicable. It is vital that you ensure you are providing the correct delivery address of your recipient.